Frequently Asked Questions

What is fractional silver?

Fractional silver refers to silver coins or bars that weigh less than one troy ounce — typically 1 gram, 2 grams, or 5 grams. They allow anyone to own real precious metals without spending hundreds of dollars upfront. At FSA, we specialise in 1 gram pure silver coins and bars.

Is the silver real?

Yes, absolutely. Every product sold by Fractional Silver Australia is made from pure silver. We stand behind the quality and authenticity of every piece we sell.

Where do you ship to?

We offer global shipping. Whether you're in Australia, the UK, the USA, or anywhere else in the world, we can get your silver to you.

How long does shipping take?

Domestic Australian orders typically arrive within 3–7 business days. International orders may take 7–21 business days depending on your location and customs processing.

How do I track my order?

Once your order is dispatched, you'll receive a tracking number via email. You can use this to monitor your delivery at any time.

What is a Prepper Box?

Our Prepper Boxes contain 100 x 1 gram pure silver coins or bars in a single design, packaged in a secure storage box. They're perfect for serious stackers, bulk buyers, and investors who want maximum silver per purchase.

Can I buy silver as a gift?

Absolutely! Our FSA Mystery Gift Bags are one of our most popular gift options — they contain randomly selected silver coins in a premium velvet bag. We also offer single coins and tubes that make beautiful, meaningful gifts.

What is a subscription plan?

Our monthly subscription delivers 10 randomly selected 1 gram silver coins to your door each month. It's a great way to grow your collection automatically without having to remember to reorder.

Do you accept returns?

We want you to be happy with your purchase. Please contact us within 14 days of receiving your order if there is an issue and we will do our best to make it right. See our full Returns Policy for details.

How do I contact FSA?

You can reach us via our Contact page. We aim to respond to all enquiries within 1–2 business days.